General Returns

Damaged or defective items may be returned in new and unopened condition within 30 days of delivery for a full store credit. You may also return damaged or defective items for credit back to your purchasing method, but please note that a 15% restocking fee will apply. If returning clothing items, please make sure all original tags are still intact. All returns must be authorized by Customer Service. Please contact us for an RMA#. Please mark the exterior of your box with the RMA#.

Warranty Returns

If you are returning an item due to a warranty issue, please contact us first. Many items under warranty will need to be shipped directly to the manufacture. Once you contact us, we will notify you of how to handle the return.

Return Shipping Fees

All return shipping fees will be the responsibility of the buyer. PatchOps.com will not be responsible for any shipping fees on items being returned to us. For any additional questions about shipping, please contact us.

This Post Has One Comment

  1. David McNulty

    Order number 51369. I received my gun sergeant stripes but it’s rubber. I need the gunny Sergeant stripes in cloth. To sew onto my vest.I will be returning it shortly. Thank you in advance Mr. McNulty.I will try again and order the gunny Sergeant stripes in cloth

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2A Shield is the only company that provides BOTH self-liability coverage and firearm protection.